Resolved · 20h ago · Tue, Aug 18, 4:14 PM UTC (4:14 PM UTC)
Resolved – Intermittent Call Drops
Between 9:44 PM IST (12:14 PM EST) and 10:31 PM IST (1:01 PM EST) on August 18, 2026, we observed intermittent call drops associated with 487 – Request Terminated errors. The issue may have affected a subset of bots during this period.
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Kore.ai is currently operational as of . All monitored components are functioning normally.
How do I check if Kore.ai is down?▼
You can check Kore.ai status in real time at netbeep.com/status/kore-ai. This page monitors the official Kore.ai status page and shows current component health, active incidents, and uptime history.
What should I do during a Kore.ai outage?▼
During a Kore.ai outage, check this page for real-time updates. Review the active incidents section for details on affected components and estimated resolution. You can also visit the official status page at https://status.kore.com for announcements directly from Kore.ai.
What is Kore.ai's current status?▼
Kore.ai is operational. Visit netbeep.com/status/kore-ai for real-time updates including component health, active incidents, and uptime history.
How many Kore.ai components does Netbeep monitor?▼
Kore.ai has 91 monitored components. 91 are operational.
Agents Studio
Bot Builder
APIs
Email
AWS ec2-ap-northeast-1
Region - Europe (London)
Kore IVR
Application Service
Tool
AI for Process Builder
Agents Runtime
SMS (Twilio)
AWS ec2-eu-west-2
Kore Agent Desktop
Region - Europe (Frankfurt)
Search Service
Model Studio
Trigger Health
Workflows
Bot Administration Application
AWS s3-us-standard
Microsoft for Teams
Region - Middle East (UAE)
Bot Administrator Application
Prompt Studio
Search AI
Twilio Outgoing SMS
Skype for Business
EvaluationStudio
Insights
Region - KSA
Analytics
RTM Channel for WebSDK/Mobile SDK
Google Apps Maps
Region - India
Admin
Evals
Google Apps Realtime API
Slack
Dataset
Region - Singapore
Region-Japan
Microsoft Azure ASR/TTS
Google ASR/TTS
Region - APAC (Syndey)
SmartAssist - USA
Amivoice ASR
AWS Polly TTS
SmartAssist - Europe (Frankfurt)
Microsoft Bot Framework
SmartAssist - India
Zendesk
SmartAssist - Japan
OpenAI
SmartAssist - APAC (Syndey)
Kore.ai Support Portal
SearchAssist - USA
Deepgram
SearchAssist - Europe (Frankfurt)
Kore.ai Community Portal
SearchAssist - Middle East (UAE)
Genesys
SearchAssist - Japan
SearchAssist - APAC ( Sydney)
Artemis - USA
Artemis - EU
Artemis - DE
Artemis - UAE
Artemis - IND
Artemis - JP
Agent Platform - USA
Agent Platform - Europe (Frankfurt)
Agent Platform - Japan
AI for Process (AI4P) - USA
AI For Retail
Bot Channels - In all Regions
Third-party services we use
Region - US Central
How often does Kore.ai go down?▼
Kore.ai outage frequency varies. Netbeep tracks all incidents reported on the official Kore.ai status page. Visit this page to see current status, uptime percentages, and incident history.
OpenAI / ChatGPT
Anthropic / Claude
Hugging Face
Replicate
Cohere
Databricks