Genetec is currently operational as of .
Genetec is a productivity platform. Monitor Genetec status, outages, incidents, and uptime history on Netbeep.
Real-time status monitoring for Genetec. View live component status, active incidents, scheduled maintenance, and uptime history.
Components (25)
Device management (enrollment and device configuration)
Streamvault
Synergis SaaS
Operations Center - Canada Central
Operations Center - Europe West
Web, desktop, and Mobile applications
Communications
Clearance - Australia
Clearance - Europe
Operations Center - Australia East
Operations Center - US
Active Incidents
No active incidents. Genetec is operating normally.
Past Incidents (last 3 days)
View full history →Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Australia East
Resolved · 21h ago · Tue, Aug 18, 3:24 PM UTC (3:24 PM UTC)
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Activation of systems through subscriptions.genetec.com is degraded
Resolved · 1d ago · Mon, Aug 17, 9:16 PM UTC (9:16 PM UTC)
We've identified and resolved a problem where some integrators may have experienced issues when attempting to activate systems for their end users through the System Management Portal (subscriptions.genetec.com). This affected integrators who attempted to use unique activation li
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Canada Central
Resolved · 1d ago · Mon, Aug 17, 7:38 PM UTC (7:38 PM UTC)
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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