DrFirst is currently operational as of .
DrFirst is a productivity platform. Monitor DrFirst status, outages, incidents, and uptime history on Netbeep.
Real-time status monitoring for DrFirst. View live component status, active incidents, scheduled maintenance, and uptime history.
Components (60)
E-Prescribing Desktop Region 1 (Rcopia)
Backline
EPCS IDP (Experian/ID.me)
DrFirst US Help Center
SmartAllergy
Electronic Prior Authorization (ePA)
e-Prescribing (Canada)
Medical - Eligibility/Benefits Verification(BV)
iPrescribe Help Center
PDMP
DrFirst US Strategic & Premier Phone Support
E-Prescribing Desktop Region 2 (Rcopia)
SmartDrug
Canada
Medication History (MedHx) Canada
Price Transparency (mBc)
Medical - Batch Eligibility
iPrescribe Callback Support
InfinID
E-Prescribing Desktop Region 3 (Rcopia)
Electronic Prescribing for Controlled Substances (EPCS)
SmartPharmacy
SmartSig (Canada)
DrFirst US Live Messaging/Chat
Medical - Patient Financial Responsibility(PFR)
iPrescribe Live Messaging/Chat
Huddle
E-Prescribing Desktop Region 4 (Rcopia)
Pharmacy Network - Prescribing
System Migrations (SmartProcessor)
SmartScan (Canada)
Medical - Prior Auth Requirements(PAR)
E-Prescribing Mobile (iPrescribe)
E-Prescribing Desktop Region 5 (Rcopia)
SmartScan
Pharmacy Network - Medication History (US)
3rd Party Service: Pharmacy Data Network (Ontario)
Medical - Prior Auth Submission(PAS)
Medication History (MedHx)
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
SmartSig
3rd Party Service: Drug Information System (BC)
Medical - PA Status Dashboard
SmartSwitch
3rd Party Service: Pharmacy Network - Medication History (Canada)
Electronic Prior Authorization (Myndshft)
Pharmacy - Realtime Pharmacy Benefits(RTPB)
Population Risk Management (PRM)
Pharmacy - Pharmacy Prior Authorization
Prescription Renewals (SmartRenewal)
Total Benefits (Provider Solutions)
Pharmacy - Eligibility/Benefits Verification
E-Prescribing Desktop (Rcopia)
Prescription Engagement (RxInform)
Prescription Routing (Gadget)
DrFirst Universal Login (IDaaS)
SmartSuite
DrFirst US Support Services
iPrescribe Support Services
Third-Party Vendor Services
Active Incidents
No active incidents. DrFirst is operating normally.
Scheduled Maintenance
DrFirst Notification - Scheduled System Maintenance – Production – PDMP - April 5, 2026, 8:00 AM ET
Scheduled · <1m ago · Sun, Apr 5, 12:27 PM UTC (12:27 PM UTC)