Is CommCare HQ Down?

Q: Is CommCare HQ down right now?

CommCare HQ is currently experiencing degraded as of Saturday, October 3, 2026 at 11:47 PM UTC. Check this page for live updates.

Domain Analytics

View official CommCare HQ Status Page →

CommCare HQ is experiencing degraded performance as of .

CommCare HQ is a productivity platform. Monitor CommCare HQ status, outages, incidents, and uptime history on Netbeep.

Real-time status monitoring for CommCare HQ. View live component status, active incidents, scheduled maintenance, and uptime history.

Components (16)

Form Builder

App Release Management

User Management

Syncs with CommCare HQ

Syncs with CommCareHQ

Form Submissions

Data Exports

Project Reporting

SMS / Messaging

Bulk Case Import

CommCare APIs

Web Apps

Core Functionality

www.commcarehq.org

india.commcarehq.org

eu.commcarehq.org

Active Incidents

Degraded performance on CommCare HQ: Outgoing SMS failing due to a Syniverse SMS gateway issue

Identified · 1d ago · Fri, Oct 2, 6:42 AM UTC (6:42 AM UTC)

We are currently experiencing an issue on CommCare HQ where outgoing SMS sent through our third-party SMS gateway vendor, Syniverse, are failing to send. Affected messages show a status of "Error – Gateway error" in Messaging reports. Our investigation shows that the issue is on

Past Incidents (last 3 days)

View full history →

Degraded performance on CommCare HQ

Resolved · 2d ago · Thu, Oct 1, 8:10 AM UTC (8:10 AM UTC)

The fix has been successfully deployed, resolving the 500 errors affecting non-admin users on Advanced and Enterprise plans. All navigation and HQ services have fully restored, and system performance is back to normal. We apologize for the inconvenience and thank you for your pat

Related Services

Frequently Asked Questions

Is CommCare HQ down right now?▼

CommCare HQ is currently experiencing degraded as of . Check this page for live updates.

How do I check if CommCare HQ is down?▼

You can check CommCare HQ status in real time at netbeep.com/status/commcare-hq. This page monitors the official CommCare HQ status page and shows current component health, active incidents, and uptime history.

What should I do during a CommCare HQ outage?▼

During a CommCare HQ outage, check this page for real-time updates. Review the active incidents section for details on affected components and estimated resolution. You can also visit the official status page at https://status.commcarehq.org for announcements directly from CommCare HQ.

What is CommCare HQ's current status?▼

CommCare HQ is degraded. Visit netbeep.com/status/commcare-hq for real-time updates including component health, active incidents, and uptime history.

How many CommCare HQ components does Netbeep monitor?▼

CommCare HQ has 16 monitored components. 12 are operational.

How often does CommCare HQ go down?▼

CommCare HQ outage frequency varies. Netbeep tracks all incidents reported on the official CommCare HQ status page. Visit this page to see current status, uptime percentages, and incident history.